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Dealing With Difficult People


The Tank: Pushy and ruthless, loud and forceful, or with the quiet
intensity and surgical precision of a laser, the Tank assumes that the
end justifies the means. If you are in the way, you will be eliminated.

The Sniper: This covert operator resents you for some reason. Instead
of getting mad, he or she gets even by identifying your weaknesses
and using them against you, through sabotage, gossip and putdowns.

The Grenade: This person explodes in tantrums that seem disproportionate
to the present circumstances, sending others ducking for
cover and wondering what it?s all about.

The Know-It-All: This person knows 98% of everything. (Just ask!)
Know-It-Alls will tell you what they know?for hours at a time!?but
won?t take a moment to listen to your ?clearly inferior ideas.?

The Think-They-Know-It-All: Although these people don?t know that
much, they don?t let that get in the way. If you don?t know much
about what they?re talking about, they may mislead you into trouble
or throw a project off track.

The Yes Person: Quick to agree, slow to deliver, the Yes Person leaves
a trail of unfulfilled commitments and broken promises. Although
they please no one, Yes People over-commit to please.

The Maybe Person: When faced with a crucial decision, the Maybe
Person keeps putting it off until it?s too late. Finally, there comes a
point when the decision makes itself. Then it?s nobody?s default but
his or her own.

The Nothing Person: You can?t know what?s going on because the
Nothing Person tells you nothing?no feedback, verbal or nonverbal.

The No Person: This person says, ?Every silver cloud has a dark lining?
and ?I?m not being negative, I?m being realistic.? Doleful and
discouraging, the No Person drives others to despair.

The Whiner: These people wallow in their woe, whine incessantly,
and drag others down with the weight of their generalizations that
nothing is right, everything is wrong, and it?s always going to be that
way unless you do something.
 

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